Lost & Found

Welcome to Lost & Found

Our online web form allows you to file a report and get a case ID for any lost item(s) at the BCEC (Boston Convention and Exhibition Center) and The Lawn On D or John B. Hynes Veterans Memorial Convention Center.

The MCCA Public Safety property claim area is located in our Command Center at each facility. The BCEC (including The Lawn On D), 415 Summer Street, Boston, may be accessed by entering our West Side Drive and checking in with the public safety officer at the check point, or at the main lobby desk. The Hynes, 900 Boylston Street, may be accessed at either the Boylston Street or Prudential Mall entrance. The public safety officer at the desk will assist you.

The Command Center is open for property claim during normal business hours which are Monday-Friday from 9am to 5pm. You may arrange a pickup for your claimed item by calling 617-954-2222 (BCEC) or 617-954-2111 (Hynes).

Found items that go unclaimed with no obvious monetary or sentimental value will be held for 14 days. Property of an estimated value up to $250.00 with no obvious sentimental value will be held for 60 days. Properties of an estimated value of over $250.00, or with obvious sentimental value, will be kept for 1 year. If item(s) are not retrieved within these time frames, the item(s) will be purged from our property storage.

Anyone claiming property at the lost and found area must show a picture ID or driver’s license, and your case ID number.