Plan ahead and engage your audience with confidence: we’re here to keep everyone safe.
Our Public Safety team supports your most ambitious plans by maintaining a safe and secure environment in our facilities and delivering excellent customer service to your clients, exhibitors, and guests. Our staff is courteous, professional, and expertly trained. We know the city as well as we know our facilities, so we can handle any situation quickly and effectively – giving you the peace of mind you need as you craft unique experiences for your audience. Let your imagination roam: we are here to back you up.
First convention center to be SAFETY Act Certified by the Department of Homeland Security
Blog: Public Safety Expertise at the BCEC & the Hynes
Complimentary and value-added public safety services designed to enhance your event, foster engagement, and increase revenues.
Command Center
Staffed 24/7, our state-of-the-art command and coordination centers serve as a link between event staff and all MCCA departments. We provide facilities monitoring, digital CCTV service, access control systems, as well as direct access to first responders.
Emergency Preparedness
Our risk assessment service is designed to give you peace of mind as you plan your event.
Customized Access Security
Working with your event manager, our Public Safety team secures meeting rooms, providing customized locks and strict key control.
Fire Safety Planning
Our Public Safety team works with your event manager to review and approve your floor plans and room layouts for fire safety.
First Responder Coordination
Our strong relationship with city, state, and federal authorities ensures fast and appropriate responses to any incidents at our facilities.
The MCCA [public safety] staff was excellent. They were professional, courteous and friendly… All in all, it was a great event and I would definitely hire your staff again.
MCCA Prohibited Items Policy
Weapons of any type, functional or non-functional, such as firearms, swords, knives, throwing stars, crossbows, clubs, bludgeons, etc. are strictly prohibited within MCCA facilities. The MCCA strictly prohibits all persons from carrying a firearm or other prohibited item while on MCCA property or within a facility under MCCA control, including those persons licensed to carry a firearm. Other prohibited items may include, but are not limited to, illegal drugs and drug paraphernalia, outside alcohol, Tasers or stun guns, and any other item that is deemed to be dangerous or a disruption to MCCA business and events.
This policy applies to all MCCA employees, contractors, temporary employees, clients, exhibitors, visitors, and guests. Only on-duty law enforcement agents who are working on behalf of the MCCA, or those who have been given expressed authorization by the MCCA Director of Public Safety will be permitted to carry a firearm or other prohibited item while on MCCA property.